Social Pulse IBM Research

The rise of social media in the enterprise has enabled new ways for employees to speak up and communicate openly with colleagues. In Social Pulse, we analyze and aggregate employee chatter on internal and external social media sources while preserving employee privacy. Social Pulse surfaces the data through two different user interfaces I designed and built. The first is an advanced dashboard for HR analysts that supports search, segmentation and filtering, and several different interactive visualizations. The second is a high-level visual view accessible to all employees, providing information on top topics around the world and their sentiment over time. I also worked on the backend of this system, including the natural language processing features.


Yannick Assogba, Casey Dugan, Werner Geyer, Stela Lupushor, Laura Panc, Tristan Ratchford, N. Sadat Shami, Todd Soule, and Jiang Yang


Java and D3

Related Publications

N. Sadat Shami, Jiang Yang, Laura Panc, Casey Dugan, Tristan Ratchford, Jamie C. Rasmussen, Yannick Assogba, Tal Steier, Todd Soule, Stela Lupushor, Werner Geyer, Ido Guy, and Jonathan Ferrar. Understanding Employee Social Media Chatter with Enterprise Social Pulse. In the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW). 2014.
Tak Yeon Lee, Casey Dugan, Werner Geyer, Tristan Ratchford, Jamie C. Rasmussen, N. Sadat Shami, and Stela Lupushor. Experiments on Motivational Feedback for Crowdsourced Workers. In Seventh International AAAI Conference on Weblogs and Social Media (ICWSM). 2013.